Dental Phobia #11
Stressful & Poor Service
It’s nothing hidden that any visit to a doctor can be stressful and dentists unknowingly do few things that increase the stress level of the patients. These few points might feel like there are nothing much to care about but overdo these points – the stress level of patients increases.
OVER LECTURING & EXPLAINING
- Dentists many times get carried away. As a dentist, you must have a control over how much you lecture the patient. You might feel that by over lecturing you might be molding the patient for dental treatment but on the contrary, it might be leading to increased stress for the patient. In such case, there are two easy ways.
- Listen & Respond: Listen to what the patient is saying and talk to the point. Don’t over explain and also don’t hide anything out of the fear that you might lose a patient client. There is a very fine balance and you will get to know it with experience.
POOR SERVICE
- Professional Dental Practice is a service oriented business and much of the success in it depends on how much good service the patients are receiving.
- Good service doesn’t mean just good dental work by the dentist, it also means that other staffs in the dental clinic behave properly with the patients and make them feel cared for.
- The experience of facing a dental treatment is just not as isolated experience, it’s a complete package for work, ambiance with before and after the experience at the clinic.
